35 Grasmere Road, Cheltenham
Gloucestershire GL51 3PQ

 01242 515621

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Hello Everyone, we hope you are all staying safe at this time.

 

We are following all the government guidelines and taking all the safety precautions we can to ensure the safety of our patients and our team. This means that we will not be seeing vulnerable patients for routine check up if there is no pain.

 

We will be available for emergencies such as severe pain and swelling and some treatments, our phone line will be open to calls in the morning if you have any concerns. We are currently only seeing patients in the morning in order to reduce the risk of COVID-19. When we are not present at the practice we will leave our practice mobile number in the voicemessage if you need any urgent care.

 

Thank You,
The Team @ Hatherley Dental

 

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We welcome your comments and suggestions about our performance. This feedback helps us to develop and improve. We encourage our patients to put their comments into the suggestion box in our reception area, if they don't want to be identified.

 

THIS PRACTICE OPERATES A COMPLAINTS PROCESS WHICH AIMS TO RESOLVE ANY ISSUES OR CONCERNS

 

These should be addressed to Principal Dentist Dr. F. Atinuke-Tayo in writing

 

Address: 35 Grasmere Road, Cheltenham, GL51 3PQ

 

E-mail: hatherleydental@gmail.com

 

We aim to acknowledge any such concern within two working days and to respond in full within ten working days. If we cannot fulfill these timescales, we will let you know promptly. In the unlikely event that the practice is unable to deal with any complaint to your satisfaction, you should contact:

 

Dental Complaints Service:

Tel: 08456 120 540

E-mail: info@dentalcomplaints.org.uk

 

Other Relevant Links:

https://www.gdc-uk.org